Terms & Conditions
TERMS AND CONDITIONS
Welcome to the KARHI Collection website (the “Site”). “KARHI Collection” refers to KARHI Collection, the business who owns and operates this website, having its registered office at:
59 Carralluma Crescent
Fernvale, 4306, Queensland, Australia
- USE OF THIS SITE
Your use of this Site is subject to the following terms and conditions: (a) Your use of this Site must, at all times, be in compliance with these Terms and must only be for your own, non-commercial, personal use. You are responsible for all communications, including but not limited to, the transmission, uploading or posting of information onto or through this Site by You or through Your login and You shall be responsible for the consequences of any such communications to the Site. (b) You must not use the Site for any of the following purposes, which are expressly prohibited by KARHI Collection: (i) Communicating, transmitting, posting or uploading of any material that infringes on any rights, including but not limited to intellectual property, of any third party. (ii) Communicating, transmitting, posting or uploading any information, content or material which is untrue, inaccurate, obscene, libelous or abusive. (iii) Engaging in any conduct that would violate any law or regulation in any applicable jurisdiction. (iv) Attempting to interfere in any way with the Site’s or KARHI Collection’s network security, or attempting to use the Site’s service to gain unauthorised access to any other computer system or network. (c) You are responsible for maintaining the confidentiality of Your login details and You accept responsibility for all activities that occur under Your login. You must notify Us immediately in the event of any unauthorised use or misuse of Your account or where there is any other breach of security. (d) KARHI Collection reserves the right to revise these Terms at any time and for any reason without notice to You. It is Your responsibility to review these Terms each time You use the Site. (e) We reserve the right to, at any time and without notice to You, revise the products and services available on and through this Site and to change, suspend or discontinue any aspect of this Site without liability to You or to any third party. (f) KARHI Collection may, at our sole discretion, impose rules for and limits on the use of this Site by You or any other member or restrict Your access to part, or all, of the Site without notice or penalty. Any such rules, limits or restrictions shall be incorporated into and form part of these Terms. (g) KARHI Collection may impose additional terms and conditions specific to any products, orders or aspects of your use of this Site, including but not limited to, with respect to the ordering, shipment and return of goods purchased through this Site and to any membership reward programs (“Additional Terms”) offered from time to time by KARHI Collection. These Additional Terms shall be incorporated into and form part of these Terms. In the event of any inconsistency between these Terms and any Additional Terms, the Additional Terms shall prevail to the extent of the inconsistency.
- PRODUCTS AND INFORMATION
Your use of this Site is, at all times, entirely at Your own risk. Except in respect of any content submitted by Members, KARHI Collection shall use reasonable endeavours to ensure that any information on this Site is complete, reliable and up to date. Notwithstanding this, neither We, nor any third party make any warranties or guarantees as to the accuracy, timeliness, completeness, performance or suitability of any information, product or materials found on this Site. You acknowledge that any such information may contain errors or inaccuracies and KARHI Collection expressly excludes any liability, which may arise. Where any such inaccuracies or errors do occur, We may correct that information without any liability to You or any third party. KARHI Collection does not make any guarantee as to the availability or suitability of products on this Site. It is your responsibility to determine the suitability of a product or service for You and KARHI Collection expressly excludes all liability in relation to this. KARHI Collection reserves the right to, at its sole discretion, limit the quantity of products purchased by any User through this site at any time and for any reason.
You must be over 18 to register for and use this Site. KARHI Collection may, at any time at our sole discretion, revoke your membership for any reason, including but not limited to, for breach of these Terms.
As a subscriber, you agree to the following benefits and Terms:
You must provide us and keep us up to date with accurate contact and payment information, including name, shipping address. We save your payment information for ease of future shipments and charges. You are responsible for any fees or charges your issuing bank or credit card provider may charge you. If your payment to us is returned for any reason, we may bill your account again directly and seek payment by another method including a mailed statement. Declined payments will result in an email notification being sent to the customer requesting rectification of the issue encountered.
By purchasing any subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically renewed for successive periods, at the then-current subscription rate. To cancel your subscription at any time, you must update your user account at the site or email us. If you cancel your subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
- PROPRIETARY RIGHTS
This Site contains materials that are owned by or licensed to KARHI Collection. These materials include, but are not limited to, the design, layout, look, appearance and graphics and are protected by applicable copyright, trademarks or other relevant proprietary rights and laws. You must not use, reproduce, sell, license, display, publish, adapt, edit or in any way create derivative works from any of the content or materials contained on this Site. You may not create a link to this Site from another website or document without the prior written consent of KARHI Collection. KARHI Collection does not claim ownership of any content or materials You make available through the Site however You grant KARHI Collection a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such content or materials or part thereof without any obligation of compensation or attribution to You. You represent, warrant and covenant to Us that You have the full right to grant to KARHI Collection the right to use such content or materials in the manner specified in this Clause.
Your use of this Site, is at all times at Your own risk and you assume all responsibility associated therewith. All information, content, materials or products available on or in any way through this Site are provided to You on an as is basis. KARHI Collection expressly excludes all warranties, express or implied, to the extent permitted by law, including but not limited to those relating to merchantability and fitness for a particular purpose. KARHI Collection does not warrant that this Site and the services provided herein will be uninterrupted, free from errors, defects, viruses or other harmful components. From time to time this Site may contain links to other third party websites. KARHI Collection does not in any way endorse the content of any such websites or make any representations, warranties or guarantees in relation to those sites and We expressly exclude any liability which may arise from Your use of or access to those third party websites. Products sold by KARHI Collection are specially designed to enhance the user’s own energy. Our jewellery and healing crystals are empowered by the user’s own personal intentions to change or improve themselves. As an energy enhancer, KARHI Collection products rely on the user to be effective. The responsibility for empowering the energy enhancing capability of the jewellery and crystals by KARHI Collection is solely with the user. Therefore, KARHI Collection products do not constitute a warranty, guarantee or prediction regarding the outcome of an individual using any specific product. While all our products are sold and advertised in good faith, results and outcomes do vary and cannot be guaranteed. KARHI Collection accepts no responsibility or liability for the effectiveness of the products sold herein. We, at KARHI Collection, are not doctors and cannot give out medical advice. Healing crystals and essential oils should be used as a complement to other therapies and not as a replacement for medical treatment, diagnosis, or examination. For medical advice, please consult a licensed healthcare specialist.
- LIMITATION OF LIABILITY
Notwithstanding anything else in these Terms, KARHI Collection, its subsidiaries, assigns and third party providers shall not, under any circumstances be liable to You or any other User of this Site for any direct, indirect, incidental, punitive, special or consequential damages whether based on contract or tort arising out of Your use or inability to use this Site. KARHI Collection’s total liability to You shall be limited to the amount paid by You to Us for Your membership fees for the membership period during which the event giving rise to the liability occurs. This Clause 7 applies in respect of all content, information, products and services available on or through this Site.
Any products purchased by You from this Site will be posted by a third party carrier. All title in and risk to such products will pass to You upon delivery to the third party carrier by KARHI Collection.
- CANCELLATION POLICY
Annual memberships may only be cancelled at the termination of the membership period and not during the term of the membership. Quarterly memberships may be cancelled at any time. All membership cancellation requests should be completed via PayPal or emailed to email@example.com. Please note that cancellation requests can take up to 7 working days to process.
- RISK OF LOSS
All missing or damaged shipments or items must be reported within 30 days of shipping to qualify for a replacement. Include a photo on the message.
- RETURN POLICY
If you intend to seek a refund, replacement or exchange for an item you have purchased in our online shop, you must email us on firstname.lastname@example.org to obtain prior approval. Please include the order number and reason for the return.
In the case you change your mind on the shop product you purchased, KARHI Collection won't bare any return shipping cost. For any change your mind of full priced items you are only eligible for an exchange, not refund.
If any full priced item arrives to you damaged, you should contact email@example.com, along with photos of the damaged product. Once we approve your request for the damaged item, we arrange for your item to be returned to KARHI Collection Head Office. You will be eligible for a replacement or exchange of your damaged product.
For any item purchased during a promotional period or that is on sale:
Any items purchased with a promotional code or any sale item will not be eligible for a refund or exchange due to change of mind.
If a product you have purchased with a promotional code or on sale has arrived to you damaged, you should contact firstname.lastname@example.org along with photos of the damaged product. Once we approve your request for the damaged item, we arrange for your item to be returned to KARHI Collection Head Office. You will be eligible for a replacement or exchange of your damaged product.
In any case, your item must be returned within 14 days, or else no refund or exchange will be provided regardless of the reason.
Please do not send your purchased product back to the manufacturer. KARHI Collection will not refund any opened, used, discounted, clearance or sales products or items or free gifts or samples.
Once your quarterly box is shipped from us the box or products included cannot be returned. Unclaimed shipments may be returned back to us and can be shipped again to the customer once without extra costs.